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IMPORTANT: BY SUBMITTING PERSONAL DATA MANUALLY OR IN ELECTRONIC FORM TO US AND/OR BY USING OUR WEBSITE YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW.
We are committed to the privacy and confidentiality of information provided by you to us. This Website Privacy Statement describes our current policies and practices with regard to Personal Data collected by us from you directly and/or through the website to the extent that such Personal Data is protected by applicable European data protection laws. The term ‘Personal Data” refers to personally identifiable information about you, such as your name, job description, health related data, date of birth, e-mail address or mailing address.
We are continually improving our methods of communication and adding new functionality and features to this website and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. If and when our data practices change, we will notify you of the changes via this page, and where appropriate, we will notify you by email. We encourage you to check this page frequently.
Your Personal Data, may be collected, for example, when you may choose to register to receive information or services from us. When you register, we request Personal Data about you such as your name, postal address, e-mail address, telephone and fax numbers and we may ask for demographic information. This information enables us to provide a personalised service to you. The information you give us is either manually or electronically stored in our databases. We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate post codes are received, we will use third party software to fix them.
Where you have provided us with Personal Data about another person, you have confirmed to us during presentation of the risk and/or in the Proposal Form or Claim Form that they have appointed you to act for them and that they consent to the processing of their Personal Data as set out above and further described in our Privacy Statement and Consent to Use of Data.
CNA Hardy processes your Personal Data only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. When we ask you for Personal Data, we tell you the purposes for which we will process that data. Some of these purposes may include the following:
CNA Hardy will keep your name, address and contact details on our database and may from time to time use that information to make you aware of our similar products, services and developments in the insurance sector generally which may be of interest to you. If you do not want your contact details used for these purposes, please contact us. If you are located in a jurisdiction where we have branch operations, we may share your Personal Data with such local branch operations for the purposes of use described above.
In addition to the information we collect as described above, CNA Hardy uses technology to collect anonymous information about the use of our website. For example, we use technology to track which pages of our website our visitors view. We also use technology to determine which Web browsers our visitors use. This technology does not identify you personally, it simply enables us to compile statistics about our visitors and their use of our website.
This website contains hyperlinks to other pages on our website. CNA Hardy may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally — it simply enables us to compile statistics about the use of these hyperlinks.
We use this anonymous data to improve the content and functionality of this website and our e-mail updates, to better understand our customers and visitors, and to improve the services we offer. Disclosure of your Personal Data
CNA Hardy does not share, sell or distribute your Personal Data with unrelated third parties, except under these limited circumstances:
We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases. The security measures in place on our website and computer systems, aim to protect the loss, misuse or alteration of the information you provide to us. We keep your Personal Data for no longer than is necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.
The Data Protection Act 1998 ("DPA") gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA. You must make your request in writing and provide us with enough information to permit us to identify your Personal Data. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold on you. Under the Data Protection Act of 1998, in certain circumstances CNA Europe is not required to provide data subjects with the details of all personal data held about them. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. Requests to delete Personal Data are subject to any applicable legal and ethical reporting or document retention obligations imposed on us and any current contracts of insurance which are still in force.
We may transfer Personal Data between our data centres and offices located in Europe, and to our Continental Casualty Offices in the United States of America. If you are visiting this website from a country other than the country in which our servers are located, the various communications will necessarily result in the transfer of information across international boundaries. We may also share certain general statistics compiled from the Personal Data of our users with our partners and associated companies. We will endeavour to ensure there is adequate and appropriate protection for any Personal Data transferred outside the European Economic Area. In the unlikely event that this website and the customer data relating to it are sold to another data controller, we will endeavour to ensure that your rights and freedoms in respect of the processing of your Personal Data are adequately and appropriately protected. By visiting this website and communicating electronically with us, you consent to the processing and transfer of your Personal Data as set out in this section. Governing Law
We welcome comments about this Privacy Statement and Consent to Use of Data. To unsubscribe or amend your Personal Data, to request deletion, a copy of your Personal Data or for any other queries, please write to us: Data Protection Officer, Office of the General Counsel, CNA Hardy, 20 Fenchurch Street, London EC3M 3BY, England.
CNA Hardy is a trading name of CNA Insurance Company Limited and/or Hardy Underwriting Group PLC (which includes Hardy (Underwriting Agencies) Limited and Hardy Underwriting Asia PTE).